Before you buzz in
Frequently asked
Everyone on set must be 18 or over. We check ID at the door and do not keep a copy.
Yes. Every session is filmed, and clips may be published on Chap Live’s channels. Each player signs a release at the venue before playing.
Yes. Book one seat and choose “match me”. We fill your session with other players.
If a public session is under-filled 48 hours before, we move you to another session or refund you in full: your choice.
Plan on about 60 minutes in the building, from signing in and having your photo taken to the final scores.
Yes. Pick a Teams package and pay online, or ask for an invoice.
₦8,000 a person, refunded in full when you arrive at the studio; kept if you don’t come. We check everyone in at the door, and each person’s deposit goes back to the card or account you paid with after the session. At any time before your session you can cancel for a Chap Live credit voucher worth the full amount you paid, valid for 12 months. For cash instead: more than 7 days before the session: a full cash refund; between 7 days and 72 hours before: a 50% cash refund; less than 72 hours before: no cash refund, but you can still take the credit voucher, and you can send someone in your place. If someone on your booking does not come, their deposit is kept. Everyone who comes has theirs refunded in full. A Teams booking’s deposit is credited against the session when you arrive instead. If you cannot come because of a death or a hospitalisation, there is no charge: you get a full refund or a free move, whenever you tell us. Write to our inbox with your booking reference. We do not keep medical documents or details.
At our Lagos studio, the episode ends with the finale. First The Offer: the winner takes ₦30,000, or opens one of five closed boxes. A winner who has reached tonight’s number can then go for the Vault, which starts at ₦500,000 and grows until someone takes it. Your booking pays for a seat, never a chance at the money.
Your seat nominates one person before the attempt begins, and the nomination is recorded. Only that person answers; the rest of the seat stays silent until the attempt ends.
It rolls into the Vault. After each Lagos episode with The Offer, the Vault grows by the biggest box the winner did not open: a winner who takes the ₦30,000 offer leaves the ₦85,000 box behind, and it goes in. When someone takes the Vault, it starts again at ₦500,000.
No. In the Vault, the first answer the nominee speaks is the one ruled on. A Vault ruling is final.
Anyone on your seat can commit it, so agree your order before you play. Each answer is one nominated tablet submission for the seat: whatever is submitted on your tablet counts for the whole seat, and it cannot be changed.
Yes. Every price is shown in the venue’s currency with VAT included, and nothing is added at checkout.
Session times are shown in the venue’s local time, with its time zone, wherever you are browsing from.
Yes. Chap Online is our free quiz game for your phone, at online.chaplive.com. Play any time, with friends in a room or with the Chap Crew, our resident players, who can fill any empty seat.
Yes. There is nothing to buy, and you need no account to play. Sign in with Google only if you want your name and scores on any phone, to claim a prize, or to play Showtime.
Finish first at a Chap Online prize table and claim your win. You are paid ₦5,000, and your first win also earns a free seat for two at a Chap Live studio show in Lagos.
Claim it in the game within 30 days: sign in with Google, then press Claim on WhatsApp to message the Chap team. They check the win and pay the prize by bank transfer. For your studio seat, we email you with the next free date, in the order wins were claimed; the seat is yours for 6 months.
Only if we use your table’s video, and then everyone who played it is paid: ₦500, ₦750, ₦1,000 or ₦1,500 each, for a table of one to 4. A table is paid only when every player sent all three clips. We message you on WhatsApp and pay by bank transfer.
Anything else? hello@chaplive.com